User engagement champions

User engagement champions aim to improve and encourage user engagement by all GSS statisticians and other producers of official statistics.

Their main responsibilities are to:

  • support the delivery of the GSS User Engagement Strategy within their department
  • attend and actively participate in user engagement champion network meetings
  • build links with champions in other departments to share knowledge
  • identify, promote and share best practice and innovation in engaging with users across government

The network of champions supports producers of official statistics, the statistical Heads of Profession (HoPs) and the GSS Good Practice Team (GPT). GPT manages and supports the user engagement champion network. The sponsor for this network is Julie Stanborough, head of the Best Practice and Impact division (BPI) within the Office for National Statistics (ONS).

Want to become a user engagement champion?

Each government department has been asked to nominate a user engagement champion (or several champions) to join the network. The champions group aims to have representation from each government department. Membership will be reviewed annually.

To be a champion, you need to commit to the role outlined on this page. This may require you to get permission from your line manager or HoP.

If you would like to be a user engagement champion, please email: gsshelp@statistics.gov.uk

Purpose

The Code of Practice for Statistics requires government statistics to “support society’s needs for information”. This means that our statistics and data need to be useful, easy to access, relevant and support the understanding of important issues.

In July 2019, the Public Administration and Constitutional Affairs Committee (PACAC) published its inquiry into the governance of statistics. In their report, PACAC recommended that the United Kingdom (UK) Statistics Authority should develop a strategy for engaging all users of official statistics.

In response to that recommendation, BPI is leading a project to develop a GSS-wide user engagement strategy and implementation plan. This is to enable a more strategic, inclusive and coordinated approach to our engagement activities across government.

The purpose of the user engagement champion network is to support statistical Heads of Profession (HoPs) to develop and implement the GSS User Engagement Strategy across the Government Statistical Service (GSS).

The network provides crucial links both across government departments and with GPT.

The network will also facilitate knowledge sharing and innovation across government and will have the opportunity to link in with the work of the other well-established networks and forums such as the Statistics User Forum.

Roles and responsibilities

Support the delivery of the GSS User Engagement Strategy within their department by:

  • helping produce and monitor an action plan outlining what activities need to take place in their department to achieve the GSS aims within the strategy – these action plans should be produced through consultation with GSS members in the department
  • providing biannual updates to the Good Practice Team on these actions to enable progress of the strategy to be tracked
  • identifying and help to address barriers to user engagement in their department
  • identifying areas where support is needed from the GSS Good Practice Team

Attend and actively participate in user engagement champion network meetings by:

  • submitting an agenda item or presenting at a champion meeting to showcase developments or practices relating to user engagement or to discuss a challenge

Build links with champions in other departments to:

  • build and maintain links to facilitate innovation and the sharing of user insight across the GSS

Identify, promote and share best practice and innovation in engaging with users across government by

  • ensuring analytical colleagues within their department are kept up to date with guidance produced by the GPT and any other developments relating to user engagement
  • acting as the central point of contact within their department for advice on user engagement

Membership

The group membership consists of representatives from departments across the GSS and devolved administrations.

Benefits

The user engagement champion network is being built as a vibrant, cross-government community. It provides a space for analysts to share their experience, learn from others and support the wider analysis community. GPT want to ensure that user engagement is as the heart of the statistics the GSS collects, analyses and publishes.

On a personal level, being a champion is a great corporate objective as it is an important “big picture” contribution to the civil service and a significant development opportunity.

Scope

In scope:

  • To advise and encourage GSS members to undertake user engagement
  • To promote good practice in user engagement
  • To facilitate discussion and knowledge sharing
  • Building links across departments

Out of scope:

  • Enforcement of the GSS User Engagement Strategy

It is not the intention for the GSS User Engagement Champions to enforce user engagement compliance, but rather to promote good practice and to offer support and advice.

Communication

Communication between the GPT and user engagement champions will be through Slack, email correspondence, meetings, and ad hoc updates. There may also be opportunities to hold training, workshops and events for user engagement champions.

Department Acronym Surname First name
Department for Business, Energy and Industrial Strategy BEIS Petkova Gergana
Department for Digital, Culture, Media and Sport DCMS Roberts Oliver
Department for Digital, Culture, Media and Sport DCMS Worley Katherine
Department for Environment, Food and Rural Affairs Defra Fernall David
Department for Environment, Food and Rural Affairs Defra Hall Alexandra
Department for Education DfE Brown Heather
Department for Transport DfT Bryden Francesca
Department for Health and Social Care/NHS England DHSC/NHS England Bates John
Department for Health and Social Care DHSC Bradley Beth
Department for Health and Social Care DHSC Haines Oliver
Department for International Trade DIT Anning Ros
Department for International Trade DIT Morris Mike
Department for Work and Pensions DWP Stockham Luke
Foreign, Commonwealth and Development Office FCDO Marshall Alice
Food Standards Agency FSA Gay Clifton
Higher Education Statistics Agency HESA Mantle Rebecca
HM Revenue and Customs HMRC Nandra Rani
Home Office HO Butler Samuel
Health and Safety Executive HSE Cleminson Arran
The Insolvency Service INSS Palmer Kate
Intellectual Property Office IPO Morgan-Matthews Connor
Ministry for Housing, Communities and Local Government MHCLG Worledge Rachel
Ministry of Defence MOD Dale Harriet
Ministry of Defence MOD Regan Leigh
Ministry of Defence MOD Worland Arzu
Ministry of Justice MoJ Cuppleditch Lucy
NHS Digital NHSD Barber Stephen
Northern Ireland Statistics and Research Agency NISRA Cassidy Niamh
Northern Ireland Statistics and Research Agency NISRA Liddicoat Jacqueline
Northern Ireland Statistics and Research Agency NISRA Napier Suzanne
National Records Scotland NRS Adams Joseph
National Records Scotland NRS Batstone Rhiannon
Office of Qualifications and Examinations Regulation Ofqual Sully Kate
Office for Students OfS Rimington William
Office for Students OfS Ruck Annalise
Office for Standards in Education, Children's Services and Skills Oftsed Fothergill Danielle
Office for Standards in Education, Children's Services and Skills Oftsed Willis Matthew
Office for National Statistics ONS Barton Susan
Office for National Statistics ONS Crees Megan
Office for National Statistics ONS Foster Callum
Office for National Statistics ONS Hutchinson Daisie
Office for National Statistics ONS Harris James
Office of Rail and Road ORR Miah Paplu
Public Health England PHE Cantillon Natalie
Public Health England PHE Evans Sian
Public Health England PHE McCoy Denise
Public Health England PHE Walsh Graeme
Public Health Scotland PHS Wilson Scott
Scottish Government SG Bunce Lee
Scottish Government SG Kopaskova Ludmila
Scottish Government SG Matthews Paul
Scottish Government SG Thomas Nadine
Valuation Office Agency VOA Warren Neil
Welsh Government WG Ackland Jonathan
Welsh Government WG Leake Sue
Welsh Government WG Watkins Gowan

If you would like the e-mail contact for a champion please contact gsshelp@statistics.gov.uk

Contact

Best Practice and Impact division

Email: gsshelp@statistics.gov.uk