User engagement champions
User engagement champions aim to improve and encourage user engagement by all GSS statisticians and other producers of official statistics.
Their main responsibilities are to:
- support the delivery of the GSS User Engagement Strategy within their department
- attend and actively participate in user engagement champion network meetings
- build links with champions in other departments to share knowledge
- identify, promote and share best practice and innovation in engaging with users across government
The network of champions supports producers of official statistics, the statistical Heads of Profession (HoPs) and the GSS Good Practice Team (GPT). GPT manages and supports the user engagement champion network. The sponsor for this network is Julie Stanborough, head of the Best Practice and Impact division (BPI) within the Office for National Statistics (ONS).
Want to become a user engagement champion?
Each government department has been asked to nominate a user engagement champion (or several champions) to join the network. The champions group aims to have representation from each government department. Membership will be reviewed annually.
To be a champion, you need to commit to the role outlined on this page. This may require you to get permission from your line manager or HoP.
If you would like to be a user engagement champion, please email: firstname.lastname@example.org
The Code of Practice for Statistics requires government statistics to “support society’s needs for information”. This means that our statistics and data need to be useful, easy to access, relevant and support the understanding of important issues.
In July 2019, the Public Administration and Constitutional Affairs Committee (PACAC) published its inquiry into the governance of statistics. In their report, PACAC recommended that the United Kingdom (UK) Statistics Authority should develop a strategy for engaging all users of official statistics.
In response to that recommendation, BPI is leading a project to develop a GSS-wide user engagement strategy and implementation plan. This is to enable a more strategic, inclusive and coordinated approach to our engagement activities across government.
The purpose of the user engagement champion network is to support statistical Heads of Profession (HoPs) to develop and implement the GSS User Engagement Strategy across the Government Statistical Service (GSS).
The network provides crucial links both across government departments and with GPT.
The network will also facilitate knowledge sharing and innovation across government and will have the opportunity to link in with the work of the other well-established networks and forums such as the Statistics User Forum.
Roles and responsibilities
Support the delivery of the GSS User Engagement Strategy within their department by:
- helping produce and monitor an action plan outlining what activities need to take place in their department to achieve the GSS aims within the strategy – these action plans should be produced through consultation with GSS members in the department
- providing biannual updates to the Good Practice Team on these actions to enable progress of the strategy to be tracked
- identifying and help to address barriers to user engagement in their department
- identifying areas where support is needed from the GSS Good Practice Team
Attend and actively participate in user engagement champion network meetings by:
- submitting an agenda item or presenting at a champion meeting to showcase developments or practices relating to user engagement or to discuss a challenge
Build links with champions in other departments to:
- build and maintain links to facilitate innovation and the sharing of user insight across the GSS
Identify, promote and share best practice and innovation in engaging with users across government by
- ensuring analytical colleagues within their department are kept up to date with guidance produced by the GPT and any other developments relating to user engagement
- acting as the central point of contact within their department for advice on user engagement
The group membership consists of representatives from departments across the GSS and devolved administrations.
The user engagement champion network is being built as a vibrant, cross-government community. It provides a space for analysts to share their experience, learn from others and support the wider analysis community. GPT want to ensure that user engagement is as the heart of the statistics the GSS collects, analyses and publishes.
On a personal level, being a champion is a great corporate objective as it is an important “big picture” contribution to the civil service and a significant development opportunity.
- To advise and encourage GSS members to undertake user engagement
- To promote good practice in user engagement
- To facilitate discussion and knowledge sharing
- Building links across departments
Out of scope:
- Enforcement of the GSS User Engagement Strategy
It is not the intention for the GSS User Engagement Champions to enforce user engagement compliance, but rather to promote good practice and to offer support and advice.
Communication between the GPT and user engagement champions will be through Slack, email correspondence, meetings, and ad hoc updates. There may also be opportunities to hold training, workshops and events for user engagement champions.
|Department for Business, Energy and Industrial Strategy||BEIS||Petkova||Gergana|
|Department for Digital, Culture, Media and Sport||DCMS||Roberts||Oliver|
|Department for Digital, Culture, Media and Sport||DCMS||Worley||Katherine|
|Department for Environment, Food and Rural Affairs||Defra||Fernall||David|
|Department for Environment, Food and Rural Affairs||Defra||Hall||Alexandra|
|Department for Education||DfE||Brown||Heather|
|Department for Transport||DfT||Bryden||Francesca|
|Department for Health and Social Care/NHS England||DHSC/NHS England||Bates||John|
|Department for Health and Social Care||DHSC||Bradley||Beth|
|Department for Health and Social Care||DHSC||Haines||Oliver|
|Department for International Trade||DIT||Anning||Ros|
|Department for International Trade||DIT||Morris||Mike|
|Department for Work and Pensions||DWP||Stockham||Luke|
|Foreign, Commonwealth and Development Office||FCDO||Marshall||Alice|
|Food Standards Agency||FSA||Gay||Clifton|
|Higher Education Statistics Agency||HESA||Mantle||Rebecca|
|HM Revenue and Customs||HMRC||Nandra||Rani|
|Health and Safety Executive||HSE||Cleminson||Arran|
|The Insolvency Service||INSS||Palmer||Kate|
|Intellectual Property Office||IPO||Morgan-Matthews||Connor|
|Ministry for Housing, Communities and Local Government||MHCLG||Worledge||Rachel|
|Ministry of Defence||MOD||Dale||Harriet|
|Ministry of Defence||MOD||Regan||Leigh|
|Ministry of Defence||MOD||Worland||Arzu|
|Ministry of Justice||MoJ||Cuppleditch||Lucy|
|Northern Ireland Statistics and Research Agency||NISRA||Cassidy||Niamh|
|Northern Ireland Statistics and Research Agency||NISRA||Liddicoat||Jacqueline|
|Northern Ireland Statistics and Research Agency||NISRA||Napier||Suzanne|
|National Records Scotland||NRS||Adams||Joseph|
|National Records Scotland||NRS||Batstone||Rhiannon|
|Office of Qualifications and Examinations Regulation||Ofqual||Sully||Kate|
|Office for Students||OfS||Rimington||William|
|Office for Students||OfS||Ruck||Annalise|
|Office for Standards in Education, Children's Services and Skills||Oftsed||Fothergill||Danielle|
|Office for Standards in Education, Children's Services and Skills||Oftsed||Willis||Matthew|
|Office for National Statistics||ONS||Barton||Susan|
|Office for National Statistics||ONS||Crees||Megan|
|Office for National Statistics||ONS||Foster||Callum|
|Office for National Statistics||ONS||Hutchinson||Daisie|
|Office for National Statistics||ONS||Harris||James|
|Office of Rail and Road||ORR||Miah||Paplu|
|Public Health England||PHE||Cantillon||Natalie|
|Public Health England||PHE||Evans||Sian|
|Public Health England||PHE||McCoy||Denise|
|Public Health England||PHE||Walsh||Graeme|
|Public Health Scotland||PHS||Wilson||Scott|
|Valuation Office Agency||VOA||Warren||Neil|
If you would like the e-mail contact for a champion please contact email@example.com
Best Practice and Impact division